{"id":5107,"date":"2025-10-10T10:15:16","date_gmt":"2025-10-10T10:15:16","guid":{"rendered":"https:\/\/luxren.devawove.com\/?page_id=5107"},"modified":"2025-12-08T20:11:51","modified_gmt":"2025-12-08T20:11:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/luxren.devawove.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5107\" class=\"elementor elementor-5107\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42abd39 e-con-full e-flex e-con e-parent\" data-id=\"42abd39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9edcbf2 e-con-full e-flex e-con e-child\" data-id=\"9edcbf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8edf40a elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8edf40a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e790212 e-flex e-con-boxed e-con e-parent\" data-id=\"e790212\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d222433 com_rest elementor-widget elementor-widget-n-accordion\" data-id=\"d222433\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2200\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2200\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Processus de v\u00e9rification du compte <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2200\" class=\"elementor-element elementor-element-bbd4d00 e-con-full e-flex e-con e-child\" data-id=\"bbd4d00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed3efe6 elementor-widget elementor-widget-text-editor\" data-id=\"ed3efe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Que faut-il faire pour v\u00e9rifier mon compte ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Pour respecter les proc\u00e9dures de vigilance \u00e0 l'\u00e9gard de la client\u00e8le (CDD) et prot\u00e9ger votre compte, vous devez v\u00e9rifier votre identit\u00e9. Il s'agit notamment de confirmer<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nom complet<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date de naissance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresse de r\u00e9sidence<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Num\u00e9ro de t\u00e9l\u00e9phone<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresse \u00e9lectronique<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mode de paiement<\/span><\/li><\/ul><p><b>Qu'est-ce qu'un num\u00e9ro d'identification fiscale (NIF) ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le num\u00e9ro d'identification fiscale est un identifiant personnel unique utilis\u00e9 \u00e0 des fins de d\u00e9claration fiscale dans le pays o\u00f9 vous \u00eates l\u00e9galement tenu de payer des imp\u00f4ts.<\/span><\/p><p><b>Comment v\u00e9rifier mon mode de paiement ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Tous les fonds doivent \u00eatre d\u00e9pos\u00e9s \u00e0 partir d'un moyen de paiement enregistr\u00e9 \u00e0 votre nom. Pour v\u00e9rifier la propri\u00e9t\u00e9 :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>D\u00e9p\u00f4ts par carte :<\/b><span style=\"font-weight: 400;\"> T\u00e9l\u00e9chargez une photo masqu\u00e9e de votre carte, un relev\u00e9 de compte r\u00e9cent ou un document \u00e9mis par la banque.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Virements bancaires :<\/b><span style=\"font-weight: 400;\"> Soumettre un relev\u00e9 bancaire r\u00e9cent ou une preuve de paiement.<\/span><\/li><\/ul><p><b>Comment puis-je t\u00e9l\u00e9charger mes documents KYC ?<\/b><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre compte \u00e0 partir de notre site officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Depuis votre profil<\/span><b>, cliquez sur Documents<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suivez les instructions pour t\u00e9l\u00e9charger :<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Une pi\u00e8ce d'identit\u00e9 valide d\u00e9livr\u00e9e par le gouvernement<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Un justificatif de domicile r\u00e9cent<\/span><\/li><\/ul><\/li><\/ol><p><span style=\"font-weight: 400;\">S'assurer que tous les documents sont clairs, lisibles et non p\u00e9rim\u00e9s.<\/span><\/p><p><b>Quels sont les documents accept\u00e9s pour le KYC ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><i><span style=\"font-weight: 400;\">V\u00e9rification de l'identit\u00e9 :<\/span><\/i><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passeport<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carte d'identit\u00e9 nationale<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Permis de conduire<\/span><\/li><\/ul><p><i><span style=\"font-weight: 400;\">Un justificatif de domicile (dat\u00e9 de moins de 3 mois) :<\/span><\/i><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facture de services publics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relev\u00e9 de compte bancaire ou de carte de cr\u00e9dit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correspondance \u00e9mise par le gouvernement<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2201\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2201\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Soumission des documents d'identification <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2201\" class=\"elementor-element elementor-element-2e29c28 e-con-full e-flex e-con e-child\" data-id=\"2e29c28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7980e76 elementor-widget elementor-widget-text-editor\" data-id=\"7980e76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Combien de temps faut-il pour v\u00e9rifier mon identit\u00e9 ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">La v\u00e9rification prend g\u00e9n\u00e9ralement <\/span><b>1 \u00e0 24 heures<\/b><span style=\"font-weight: 400;\">, en fonction du volume de la demande. Vous recevrez une confirmation par courriel ou par notification dans l'application.<\/span><\/p><p><b>Puis-je soumettre \u00e0 nouveau mes documents pour KYC ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, en cas de rejet, vous pouvez soumettre \u00e0 nouveau des documents corrig\u00e9s via le tableau de bord de votre compte.<\/span><\/p><p><b>Comment puis-je contacter le service client\u00e8le ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Nous sommes disponibles via<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><b>Live Chat \u00e0 l'adresse <\/b><a href=\"https:\/\/www.luxrencapital.net\/en\/contact\/\"><b>https:\/\/www.luxrencapital.net\/en\/contact\/<\/b><\/a><\/p><p><b>\u00a0Courriel \u00e0 <\/b><a href=\"http:\/\/support@luxrencapital.com\"><b>support@luxrencapital.com<\/b><\/a><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><b>WhatsApp\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Nous sommes l\u00e0 pour vous aider !<\/span><\/p><p><b>Comment cl\u00f4turer mon compte ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Veuillez contacter notre service client\u00e8le \u00e0 l'adresse suivante <\/span><a href=\"mailto:support@luxrencapital.com\"><span style=\"font-weight: 400;\">support@luxrencapital.com<\/span><\/a><span style=\"font-weight: 400;\"> pour demander la cl\u00f4ture du compte. Une v\u00e9rification d'identit\u00e9 peut \u00eatre demand\u00e9e.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2202\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2202\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ouverture d\u2019un compte <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2202\" class=\"elementor-element elementor-element-44ee8da e-con-full e-flex e-con e-child\" data-id=\"44ee8da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5f820 elementor-widget elementor-widget-text-editor\" data-id=\"6b5f820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Votre entreprise propose-t-elle des comptes d'entreprise ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Non, nous ne prenons en charge que les comptes commerciaux individuels.<\/span><\/p><p><b>J'ai oubli\u00e9 mon mot de passe. Comment puis-je le r\u00e9initialiser ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cliquez sur <\/span><b>\u201cMot de passe oubli\u00e9 ?\u201d<\/b><span style=\"font-weight: 400;\"> sur la page de connexion et suivez les instructions envoy\u00e9es par e-mail.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse suivante <\/span><a href=\"mailto:support@luxrencapital.com\"><span style=\"font-weight: 400;\">support@luxrencapital.com<\/span><\/a><span style=\"font-weight: 400;\"> pour obtenir de l'aide.<\/span><\/li><\/ul><p><b>Je ne re\u00e7ois pas l'OTP. Que dois-je faire ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assurer la couverture du r\u00e9seau<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00e9rifier si le num\u00e9ro de t\u00e9l\u00e9phone correct a \u00e9t\u00e9 saisi<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attendre bri\u00e8vement les \u00e9ventuels retards des SMS<\/span><\/li><\/ul><p><b>Pourquoi ma demande de KYC a-t-elle \u00e9t\u00e9 rejet\u00e9e ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Votre demande peut \u00eatre refus\u00e9e pour les raisons suivantes<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Images floues ou peu claires<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Documents p\u00e9rim\u00e9s<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Informations non concordantes<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Vous serez inform\u00e9 du motif et pourrez t\u00e9l\u00e9charger \u00e0 nouveau les documents corrects.<\/span><\/p><p><b>Pourquoi mon compte est-il bloqu\u00e9 ou suspendu ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Cela peut \u00eatre d\u00fb \u00e0 plusieurs tentatives de connexion qui ont \u00e9chou\u00e9 ou \u00e0 des probl\u00e8mes de s\u00e9curit\u00e9. Veuillez contacter le service d'assistance pour r\u00e9soudre le probl\u00e8me.<\/span><\/p><p><b>Puis-je modifier mon adresse \u00e9lectronique ou mon num\u00e9ro de t\u00e9l\u00e9phone ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Connectez-vous et demandez des mises \u00e0 jour dans les param\u00e8tres de votre compte. Certaines modifications peuvent n\u00e9cessiter une v\u00e9rification suppl\u00e9mentaire.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2203\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2203\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> D\u00e9p\u00f4ts <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2203\" class=\"elementor-element elementor-element-08fdce4 e-con-full e-flex e-con e-child\" data-id=\"08fdce4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-045d429 elementor-widget elementor-widget-text-editor\" data-id=\"045d429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quel est le montant minimum de d\u00e9p\u00f4t ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le d\u00e9p\u00f4t minimum est de <\/span><b>250 USD<\/b><span style=\"font-weight: 400;\"> (ou l'\u00e9quivalent dans la devise de votre compte).<\/span><\/p><p><b>Puis-je m'inscrire sans d\u00e9poser de fonds ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Vous pouvez cr\u00e9er un compte et utiliser la fonction <\/span><b>trading d\u00e9mo<\/b><span style=\"font-weight: 400;\"> option.<\/span><\/p><p><b>Dans quelles devises puis-je effectuer des d\u00e9p\u00f4ts ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Nous acceptons les d\u00e9p\u00f4ts en : <\/span><b>EUR \/ USD \/ CHF<\/b><\/p><p><b>Quelles sont les m\u00e9thodes de d\u00e9p\u00f4t disponibles ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cartes de cr\u00e9dit\/d\u00e9bit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Virement bancaire<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00e9thodes de paiement alternatives (APM)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Toutes les m\u00e9thodes de d\u00e9p\u00f4t sont disponibles sur le portail de votre client \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/client-area\/payments\/deposit\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/client-area\/payments\/deposit<\/span><\/a><\/p><p><b>Pourquoi mon d\u00e9p\u00f4t n'a-t-il pas abouti ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Les d\u00e9p\u00f4ts peuvent \u00eatre conserv\u00e9s jusqu'au :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">La v\u00e9rification de votre compte est termin\u00e9e<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre mode de paiement est v\u00e9rifi\u00e9<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Vous serez inform\u00e9 si cela s'applique \u00e0 votre cas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2204\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2204\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Retraits <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2204\" class=\"elementor-element elementor-element-5145f1a e-con-full e-flex e-con e-child\" data-id=\"5145f1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cee5b6 elementor-widget elementor-widget-text-editor\" data-id=\"5cee5b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quel est le montant minimum de retrait ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Carte de cr\u00e9dit :<\/b><span style=\"font-weight: 400;\"> 10 USD (ou \u00e9quivalent)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Virement bancaire :<\/b><span style=\"font-weight: 400;\"> 100 USD (ou \u00e9quivalent)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Portefeuilles \u00e9lectroniques :<\/b><span style=\"font-weight: 400;\"> Pas de minimum, si les frais sont couverts<\/span><\/li><\/ul><p><b>Comment demander un retrait ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre compte et cliquez sur l'option <\/span><b>Paiements,<\/b><span style=\"font-weight: 400;\"> et suivez les instructions du <\/span><b>Retrait<\/b><span style=\"font-weight: 400;\"> \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/client-area\/payments\/withdrawal\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/client-area\/payments\/withdrawal<\/span><\/a><\/p><p><b>Combien de temps faut-il pour que mon retrait soit trait\u00e9 ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le traitement des retraits prend g\u00e9n\u00e9ralement <\/span><b>8 \u00e0 10 jours ouvrables<\/b><span style=\"font-weight: 400;\">, selon votre banque locale.<\/span><\/p><p><b>Puis-je me retirer tant que j'ai des positions ouvertes ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, tant que vous disposez d'une marge suffisante pour couvrir le retrait et les \u00e9ventuels frais associ\u00e9s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2205\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2205\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Frais et charges <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2205\" class=\"elementor-element elementor-element-3d4d941 e-con-full e-flex e-con e-child\" data-id=\"3d4d941\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a02d29 elementor-widget elementor-widget-text-editor\" data-id=\"7a02d29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quels sont les frais de retrait ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Des frais peuvent \u00eatre appliqu\u00e9s en fonction de la m\u00e9thode et de la situation. Pour plus de d\u00e9tails, consultez notre <\/span><b>Frais g\u00e9n\u00e9raux<\/b><span style=\"font-weight: 400;\"> sur notre site Internet officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2206\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2206\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Informations r\u00e9glementaires <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2206\" class=\"elementor-element elementor-element-718000c e-con-full e-flex e-con e-child\" data-id=\"718000c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a2c68 elementor-widget elementor-widget-text-editor\" data-id=\"f9a2c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Votre entreprise dispose-t-elle d'une licence, d'une autorisation et d'une r\u00e9glementation ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, notre soci\u00e9t\u00e9 est r\u00e9glement\u00e9e par la Commission des services financiers de l'\u00eele Maurice sous le num\u00e9ro de licence GB21026812 et est situ\u00e9e \u00e0 Suite 803, 8\u00e8me \u00e9tage, Hennessy Tower, Pope Hennessy Street, Port Louis, Maurice, 11328.<\/span><\/p><p><span style=\"font-weight: 400;\">Veuillez consulter notre site web officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><span style=\"font-weight: 400;\"> et cliquez sur l'option <\/span><b>\u00c0 propos de sous la rubrique juridique<\/b><span style=\"font-weight: 400;\"> section.<\/span><\/p><p><b>Dans quels pays votre entreprise ne fournit-elle pas de services ?<\/b><\/p><p><span style=\"font-weight: 400;\">Notre soci\u00e9t\u00e9 n'offre pas ses services aux r\u00e9sidents de certaines juridictions, notamment les \u00c9tats-Unis, l'Iran, le Myanmar et la Cor\u00e9e du Nord, ni aux r\u00e9sidents de tout autre pays ou juridiction o\u00f9 une telle distribution ou utilisation serait contraire aux lois ou r\u00e9glementations locales.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2207\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2207\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> N\u00e9gociation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2207\" class=\"elementor-element elementor-element-e60ce4c e-con-full e-flex e-con e-child\" data-id=\"e60ce4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b63fcf0 elementor-widget elementor-widget-text-editor\" data-id=\"b63fcf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Existe-t-il des restrictions sur les m\u00e9thodes de n\u00e9gociation ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Les \u00e9l\u00e9ments suivants sont interdits :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalping<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Syst\u00e8mes automatis\u00e9s de saisie des donn\u00e9es<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Couverture<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Abus de march\u00e9 (par exemple, d\u00e9lit d'initi\u00e9)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Abus du syst\u00e8me de bonus<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Toute infraction peut entra\u00eener l'annulation de l'op\u00e9ration et\/ou la fermeture du compte. Voir la page <\/span><b>Accord avec le client<\/b><span style=\"font-weight: 400;\"> sur notre site web pour plus de d\u00e9tails.<\/span><\/p><p><b>Mon compte peut-il pr\u00e9senter un solde n\u00e9gatif ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Non, votre compte est prot\u00e9g\u00e9 contre un solde n\u00e9gatif. Gr\u00e2ce \u00e0 notre syst\u00e8me d'appel de marge, vous ne pouvez pas perdre plus que votre solde disponible ; votre compte ne pr\u00e9sente pas de solde n\u00e9gatif.<\/span><\/p><p><b>Quels sont les avantages d'op\u00e9rer avec une soci\u00e9t\u00e9 r\u00e9glement\u00e9e ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le fait de n\u00e9gocier avec une entreprise r\u00e9glement\u00e9e est une garantie :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Des op\u00e9rations transparentes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Protection des int\u00e9r\u00eats des clients de d\u00e9tail<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect des normes financi\u00e8res internationales<\/span><\/li><\/ul><p><b>Quels sont les comptes de n\u00e9gociation propos\u00e9s par votre entreprise ?<\/b><\/p><p><span style=\"font-weight: 400;\">Notre soci\u00e9t\u00e9 propose 3 types de comptes diff\u00e9rents :<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte en argent liquide<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte en or<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte platine<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte VIP<\/span><\/li><\/ol><p><b>Quelle est la plate-forme de n\u00e9gociation mise \u00e0 la disposition des clients ?<\/b><\/p><p><span style=\"font-weight: 400;\">Nos plateformes de n\u00e9gociation comprennent WebTrader et une application mobile, qui peut \u00eatre t\u00e9l\u00e9charg\u00e9e sur l'App Store d'Apple et sur Google Play.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-005bbf3 net_german elementor-widget elementor-widget-n-accordion\" data-id=\"005bbf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3750\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3750\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Processus de v\u00e9rification du compte <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3750\" class=\"elementor-element elementor-element-2b65001 e-con-full e-flex e-con e-child\" data-id=\"2b65001\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04e7de5 elementor-widget elementor-widget-text-editor\" data-id=\"04e7de5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Que faut-il faire pour v\u00e9rifier mon compte ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Pour respecter les proc\u00e9dures de vigilance \u00e0 l'\u00e9gard de la client\u00e8le (CDD) et prot\u00e9ger votre compte, vous devez v\u00e9rifier votre identit\u00e9. Il s'agit notamment de confirmer<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Nom complet<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date de naissance<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresse de r\u00e9sidence<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Num\u00e9ro de t\u00e9l\u00e9phone<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adresse \u00e9lectronique<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mode de paiement<\/span><\/li><\/ul><p><b>Qu'est-ce qu'un num\u00e9ro d'identification fiscale (NIF) ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le num\u00e9ro d'identification fiscale est un identifiant personnel unique utilis\u00e9 \u00e0 des fins de d\u00e9claration fiscale dans le pays o\u00f9 vous \u00eates l\u00e9galement tenu de payer des imp\u00f4ts.<\/span><\/p><p><b>Comment v\u00e9rifier mon mode de paiement ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Tous les fonds doivent \u00eatre d\u00e9pos\u00e9s \u00e0 partir d'un moyen de paiement enregistr\u00e9 \u00e0 votre nom. Pour v\u00e9rifier la propri\u00e9t\u00e9 :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>D\u00e9p\u00f4ts par carte :<\/b><span style=\"font-weight: 400;\"> T\u00e9l\u00e9chargez une photo masqu\u00e9e de votre carte, un relev\u00e9 de compte r\u00e9cent ou un document \u00e9mis par la banque.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Virements bancaires :<\/b><span style=\"font-weight: 400;\"> Soumettre un relev\u00e9 bancaire r\u00e9cent ou une preuve de paiement.<\/span><\/li><\/ul><p><b>Comment puis-je t\u00e9l\u00e9charger mes documents KYC ?<\/b><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre compte \u00e0 partir de notre site officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Depuis votre profil<\/span><b>, cliquez sur Documents<\/b><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suivez les instructions pour t\u00e9l\u00e9charger :<\/span><ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Une pi\u00e8ce d'identit\u00e9 valide d\u00e9livr\u00e9e par le gouvernement<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Un justificatif de domicile r\u00e9cent<\/span><\/li><\/ul><\/li><\/ol><p><span style=\"font-weight: 400;\">S'assurer que tous les documents sont clairs, lisibles et non p\u00e9rim\u00e9s.<\/span><\/p><p><b>Quels sont les documents accept\u00e9s pour le KYC ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><i><span style=\"font-weight: 400;\">V\u00e9rification de l'identit\u00e9 :<\/span><\/i><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Passeport<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carte d'identit\u00e9 nationale<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Permis de conduire<\/span><\/li><\/ul><p><i><span style=\"font-weight: 400;\">Un justificatif de domicile (dat\u00e9 de moins de 3 mois) :<\/span><\/i><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Facture de services publics<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relev\u00e9 de compte bancaire ou de carte de cr\u00e9dit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correspondance \u00e9mise par le gouvernement<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3751\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3751\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Soumission des documents d'identification <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3751\" class=\"elementor-element elementor-element-9161f97 e-con-full e-flex e-con e-child\" data-id=\"9161f97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4967b elementor-widget elementor-widget-text-editor\" data-id=\"4b4967b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Combien de temps faut-il pour v\u00e9rifier mon identit\u00e9 ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">La v\u00e9rification prend g\u00e9n\u00e9ralement <\/span><b>1 \u00e0 24 heures<\/b><span style=\"font-weight: 400;\">, en fonction du volume de la demande. Vous recevrez une confirmation par courriel ou par notification dans l'application.<\/span><\/p><p><b>Puis-je soumettre \u00e0 nouveau mes documents pour KYC ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, en cas de rejet, vous pouvez soumettre \u00e0 nouveau des documents corrig\u00e9s via le tableau de bord de votre compte.<\/span><\/p><p><b>Comment puis-je contacter le service client\u00e8le ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Nous sommes disponibles via<\/span><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><b>Live Chat \u00e0 l'adresse <\/b><a href=\"https:\/\/www.luxrencapital.net\/en\/contact\/\"><b>https:\/\/www.luxrencapital.net\/en\/contact\/<\/b><\/a><\/p><p><b>\u00a0Courriel \u00e0 <\/b><a href=\"http:\/\/support@luxrencapital.net\"><b>support@luxrencapital.net<\/b><\/a><\/p><p><span style=\"font-weight: 400;\">\u00a0<\/span><b>WhatsApp\u00a0<\/b><\/p><p><span style=\"font-weight: 400;\">Nous sommes l\u00e0 pour vous aider !<\/span><\/p><p><b>Comment cl\u00f4turer mon compte ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Veuillez contacter notre service client\u00e8le \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/luxren.devawove.com\/wp-content\/uploads\/2025\/04\/Group-1.svg\"><span style=\"font-weight: 400;\">support@luxrencapital.net<\/span><\/a><span style=\"font-weight: 400;\"> pour demander la cl\u00f4ture du compte. Une v\u00e9rification d'identit\u00e9 peut \u00eatre demand\u00e9e.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3752\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3752\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ouverture d\u2019un compte <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3752\" class=\"elementor-element elementor-element-daaed40 e-con-full e-flex e-con e-child\" data-id=\"daaed40\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a22923 elementor-widget elementor-widget-text-editor\" data-id=\"8a22923\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Votre entreprise propose-t-elle des comptes d'entreprise ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Non, nous ne prenons en charge que les comptes commerciaux individuels.<\/span><\/p><p><b>J'ai oubli\u00e9 mon mot de passe. Comment puis-je le r\u00e9initialiser ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cliquez sur <\/span><b>\u201cMot de passe oubli\u00e9 ?\u201d<\/b><span style=\"font-weight: 400;\"> sur la page de connexion et suivez les instructions envoy\u00e9es par e-mail.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Veuillez contacter notre \u00e9quipe d'assistance \u00e0 la client\u00e8le \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/luxren.devawove.com\/wp-content\/uploads\/2025\/04\/Group-1.svg\"><span style=\"font-weight: 400;\">support@luxrencapital.net<\/span><\/a><span style=\"font-weight: 400;\"> pour obtenir de l'aide.<\/span><\/li><\/ul><p><b>Je ne re\u00e7ois pas l'OTP. Que dois-je faire ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assurer la couverture du r\u00e9seau<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00e9rifier si le num\u00e9ro de t\u00e9l\u00e9phone correct a \u00e9t\u00e9 saisi<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attendre bri\u00e8vement les \u00e9ventuels retards des SMS<\/span><\/li><\/ul><p><b>Pourquoi ma demande de KYC a-t-elle \u00e9t\u00e9 rejet\u00e9e ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Votre demande peut \u00eatre refus\u00e9e pour les raisons suivantes<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Images floues ou peu claires<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Documents p\u00e9rim\u00e9s<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Informations non concordantes<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Vous serez inform\u00e9 du motif et pourrez t\u00e9l\u00e9charger \u00e0 nouveau les documents corrects.<\/span><\/p><p><b>Pourquoi mon compte est-il bloqu\u00e9 ou suspendu ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Cela peut \u00eatre d\u00fb \u00e0 plusieurs tentatives de connexion qui ont \u00e9chou\u00e9 ou \u00e0 des probl\u00e8mes de s\u00e9curit\u00e9. Veuillez contacter le service d'assistance pour r\u00e9soudre le probl\u00e8me.<\/span><\/p><p><b>Puis-je modifier mon adresse \u00e9lectronique ou mon num\u00e9ro de t\u00e9l\u00e9phone ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Connectez-vous et demandez des mises \u00e0 jour dans les param\u00e8tres de votre compte. Certaines modifications peuvent n\u00e9cessiter une v\u00e9rification suppl\u00e9mentaire.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3753\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3753\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> D\u00e9p\u00f4ts <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3753\" class=\"elementor-element elementor-element-5912e61 e-con-full e-flex e-con e-child\" data-id=\"5912e61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf6d8ad elementor-widget elementor-widget-text-editor\" data-id=\"bf6d8ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quel est le montant minimum de d\u00e9p\u00f4t ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le d\u00e9p\u00f4t minimum est de <\/span><b>250 USD<\/b><span style=\"font-weight: 400;\"> (ou l'\u00e9quivalent dans la devise de votre compte).<\/span><\/p><p><b>Puis-je m'inscrire sans d\u00e9poser de fonds ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Vous pouvez cr\u00e9er un compte et utiliser la fonction <\/span><b>trading d\u00e9mo<\/b><span style=\"font-weight: 400;\"> option.<\/span><\/p><p><b>Dans quelles devises puis-je effectuer des d\u00e9p\u00f4ts ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Nous acceptons les d\u00e9p\u00f4ts en : <\/span><b>EUR \/ USD \/ CHF<\/b><\/p><p><b>Quelles sont les m\u00e9thodes de d\u00e9p\u00f4t disponibles ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cartes de cr\u00e9dit\/d\u00e9bit<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Virement bancaire<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00e9thodes de paiement alternatives (APM)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Toutes les m\u00e9thodes de d\u00e9p\u00f4t sont disponibles sur le portail de votre client \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/client-area\/payments\/deposit\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/client-area\/payments\/deposit<\/span><\/a><\/p><p><b>Pourquoi mon d\u00e9p\u00f4t n'a-t-il pas abouti ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Les d\u00e9p\u00f4ts peuvent \u00eatre conserv\u00e9s jusqu'au :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">La v\u00e9rification de votre compte est termin\u00e9e<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Votre mode de paiement est v\u00e9rifi\u00e9<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Vous serez inform\u00e9 si cela s'applique \u00e0 votre cas.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3754\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3754\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Retraits <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3754\" class=\"elementor-element elementor-element-45ea874 e-con-full e-flex e-con e-child\" data-id=\"45ea874\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5581c9 elementor-widget elementor-widget-text-editor\" data-id=\"b5581c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quel est le montant minimum de retrait ?<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Carte de cr\u00e9dit :<\/b><span style=\"font-weight: 400;\"> 10 USD (ou \u00e9quivalent)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Virement bancaire :<\/b><span style=\"font-weight: 400;\"> 100 USD (ou \u00e9quivalent)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Portefeuilles \u00e9lectroniques :<\/b><span style=\"font-weight: 400;\"> Pas de minimum, si les frais sont couverts<\/span><\/li><\/ul><p><b>Comment demander un retrait ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Connectez-vous \u00e0 votre compte et cliquez sur l'option <\/span><b>Paiements,<\/b><span style=\"font-weight: 400;\"> et suivez les instructions du <\/span><b>Retrait<\/b><span style=\"font-weight: 400;\"> \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/client-area\/payments\/withdrawal\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/client-area\/payments\/withdrawal<\/span><\/a><\/p><p><b>Combien de temps faut-il pour que mon retrait soit trait\u00e9 ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le traitement des retraits prend g\u00e9n\u00e9ralement <\/span><b>8 \u00e0 10 jours ouvrables<\/b><span style=\"font-weight: 400;\">, selon votre banque locale.<\/span><\/p><p><b>Puis-je me retirer tant que j'ai des positions ouvertes ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, tant que vous disposez d'une marge suffisante pour couvrir le retrait et les \u00e9ventuels frais associ\u00e9s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3755\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3755\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Frais et charges <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3755\" class=\"elementor-element elementor-element-1e5dffd e-con-full e-flex e-con e-child\" data-id=\"1e5dffd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c11188d elementor-widget elementor-widget-text-editor\" data-id=\"c11188d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Quels sont les frais de retrait ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Des frais peuvent \u00eatre appliqu\u00e9s en fonction de la m\u00e9thode et de la situation. Pour plus de d\u00e9tails, consultez notre <\/span><b>Frais g\u00e9n\u00e9raux<\/b><span style=\"font-weight: 400;\"> sur notre site Internet officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3756\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3756\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Informations r\u00e9glementaires <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3756\" class=\"elementor-element elementor-element-db28ec0 e-con-full e-flex e-con e-child\" data-id=\"db28ec0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b029435 elementor-widget elementor-widget-text-editor\" data-id=\"b029435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Votre entreprise dispose-t-elle d'une licence, d'une autorisation et d'une r\u00e9glementation ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui, notre soci\u00e9t\u00e9 est r\u00e9glement\u00e9e par la Commission des services financiers de l'\u00eele Maurice sous le num\u00e9ro de licence GB21026812 et est situ\u00e9e \u00e0 Suite 803, 8\u00e8me \u00e9tage, Hennessy Tower, Pope Hennessy Street, Port Louis, Maurice, 11328.<\/span><\/p><p><span style=\"font-weight: 400;\">Veuillez consulter notre site web officiel \u00e0 l'adresse suivante <\/span><a href=\"https:\/\/www.luxrencapital.net\/en\/\"><span style=\"font-weight: 400;\">https:\/\/www.luxrencapital.net\/en\/<\/span><\/a><span style=\"font-weight: 400;\"> et cliquez sur l'option <\/span><b>\u00c0 propos de sous la rubrique juridique<\/b><span style=\"font-weight: 400;\"> section.<\/span><\/p><p><b>Dans quels pays votre entreprise ne fournit-elle pas de services ?<\/b><\/p><p><span style=\"font-weight: 400;\">Notre soci\u00e9t\u00e9 n'offre pas ses services aux r\u00e9sidents de certaines juridictions, notamment les \u00c9tats-Unis, l'Iran, le Myanmar et la Cor\u00e9e du Nord, ni aux r\u00e9sidents de tout autre pays ou juridiction o\u00f9 une telle distribution ou utilisation serait contraire aux lois ou r\u00e9glementations locales.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3757\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3757\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> N\u00e9gociation <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3757\" class=\"elementor-element elementor-element-396210a e-con-full e-flex e-con e-child\" data-id=\"396210a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-333b237 elementor-widget elementor-widget-text-editor\" data-id=\"333b237\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Existe-t-il des restrictions sur les m\u00e9thodes de n\u00e9gociation ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Oui. Les \u00e9l\u00e9ments suivants sont interdits :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Scalping<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Syst\u00e8mes automatis\u00e9s de saisie des donn\u00e9es<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Couverture<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Abus de march\u00e9 (par exemple, d\u00e9lit d'initi\u00e9)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Abus du syst\u00e8me de bonus<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Toute infraction peut entra\u00eener l'annulation de l'op\u00e9ration et\/ou la fermeture du compte. Voir la page <\/span><b>Accord avec le client<\/b><span style=\"font-weight: 400;\"> sur notre site web pour plus de d\u00e9tails.<\/span><\/p><p><b>Mon compte peut-il pr\u00e9senter un solde n\u00e9gatif ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Non, votre compte est prot\u00e9g\u00e9 contre un solde n\u00e9gatif. Gr\u00e2ce \u00e0 notre syst\u00e8me d'appel de marge, vous ne pouvez pas perdre plus que votre solde disponible ; votre compte ne pr\u00e9sente pas de solde n\u00e9gatif.<\/span><\/p><p><b>Quels sont les avantages d'op\u00e9rer avec une soci\u00e9t\u00e9 r\u00e9glement\u00e9e ?<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Le fait de n\u00e9gocier avec une entreprise r\u00e9glement\u00e9e est une garantie :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Des op\u00e9rations transparentes<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Protection des int\u00e9r\u00eats des clients de d\u00e9tail<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respect des normes financi\u00e8res internationales<\/span><\/li><\/ul><p><b>Quels sont les comptes de n\u00e9gociation propos\u00e9s par votre entreprise ?<\/b><\/p><p><span style=\"font-weight: 400;\">Notre soci\u00e9t\u00e9 propose 3 types de comptes diff\u00e9rents :<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte en argent liquide<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte en or<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte platine<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compte VIP<\/span><\/li><\/ol><p><b>Quelle est la plate-forme de n\u00e9gociation mise \u00e0 la disposition des clients ?<\/b><\/p><p><span style=\"font-weight: 400;\">Nos plateformes de n\u00e9gociation comprennent WebTrader et une application mobile, qui peut \u00eatre t\u00e9l\u00e9charg\u00e9e sur l'App Store d'Apple et sur Google Play.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Account Verification Process What is required to verify my account?To comply with Customer Due Diligence (CDD) procedures and protect your account, you must verify your identity. This includes confirming: Full name Date of birth Residential address Phone number Email address Payment method What is a Tax Identification Number (TIN)?The Tax Identification Number [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5107","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Luxren Capital<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Luxren Capital\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Account Verification Process What is required to verify my account?To comply with Customer Due Diligence (CDD) procedures and protect your account, you must verify your identity. This includes confirming: Full name Date of birth Residential address Phone number Email address Payment method What is a Tax Identification Number (TIN)?The Tax Identification Number [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/luxren.devawove.com\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Luxren Capital\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T20:11:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/faq\\\/\",\"name\":\"FAQ - Luxren Capital\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#website\"},\"datePublished\":\"2025-10-10T10:15:16+00:00\",\"dateModified\":\"2025-12-08T20:11:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/luxren.devawove.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#website\",\"url\":\"https:\\\/\\\/luxren.devawove.com\\\/\",\"name\":\"Luxren Capital\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/luxren.devawove.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#organization\",\"name\":\"Luxren Capital\",\"url\":\"https:\\\/\\\/luxren.devawove.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/luxren.devawove.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Group-1326.svg\",\"contentUrl\":\"https:\\\/\\\/luxren.devawove.com\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/Group-1326.svg\",\"width\":1269,\"height\":193,\"caption\":\"Luxren Capital\"},\"image\":{\"@id\":\"https:\\\/\\\/luxren.devawove.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Luxren Capital","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"FAQ - Luxren Capital","og_description":"Frequently Asked Questions Account Verification Process What is required to verify my account?To comply with Customer Due Diligence (CDD) procedures and protect your account, you must verify your identity. This includes confirming: Full name Date of birth Residential address Phone number Email address Payment method What is a Tax Identification Number (TIN)?The Tax Identification Number [&hellip;]","og_url":"https:\/\/luxren.devawove.com\/fr\/faq\/","og_site_name":"Luxren Capital","article_modified_time":"2025-12-08T20:11:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"17 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/luxren.devawove.com\/en\/faq\/","url":"https:\/\/luxren.devawove.com\/en\/faq\/","name":"FAQ - Luxren Capital","isPartOf":{"@id":"https:\/\/luxren.devawove.com\/#website"},"datePublished":"2025-10-10T10:15:16+00:00","dateModified":"2025-12-08T20:11:51+00:00","breadcrumb":{"@id":"https:\/\/luxren.devawove.com\/en\/faq\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/luxren.devawove.com\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/luxren.devawove.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/luxren.devawove.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/luxren.devawove.com\/#website","url":"https:\/\/luxren.devawove.com\/","name":"Luxren Capital","description":"","publisher":{"@id":"https:\/\/luxren.devawove.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/luxren.devawove.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/luxren.devawove.com\/#organization","name":"Luxren Capital","url":"https:\/\/luxren.devawove.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/luxren.devawove.com\/#\/schema\/logo\/image\/","url":"https:\/\/luxren.devawove.com\/wp-content\/uploads\/2025\/04\/Group-1326.svg","contentUrl":"https:\/\/luxren.devawove.com\/wp-content\/uploads\/2025\/04\/Group-1326.svg","width":1269,"height":193,"caption":"Luxren Capital"},"image":{"@id":"https:\/\/luxren.devawove.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/pages\/5107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/comments?post=5107"}],"version-history":[{"count":43,"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/pages\/5107\/revisions"}],"predecessor-version":[{"id":5277,"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/pages\/5107\/revisions\/5277"}],"wp:attachment":[{"href":"https:\/\/luxren.devawove.com\/fr\/wp-json\/wp\/v2\/media?parent=5107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}